Strategy and Operations Manager - Market Growth

1w1 week ago

Curri

San Francisco, US · Full-time · $140,000 – $180,000

About this role

As a Market Growth Manager, you will own the strategy and execution of growing Curri’s market share in its key markets. You will lead the growth and expansion strategy in existing and new markets, partnering with operations, product, and engineering to provide the best delivery experience to customers. The role requires you to own the market and identify key drivers of the business.

You will analyze data to locate areas for improvement and rapidly execute to grow both customer and driver bases. Regularly be on the ground in the market, meeting with customers and drivers to discover their pain points and find solutions. No problem is too big or too small, continuously challenging the status quo.

Given the cross-functional nature, you will report to the Director of Strategy & Planning and frequently work with senior leadership. Collaborate with the Operations team to manage scaling activities like acquiring supply and developing driver training. Serve as the go-to source of market insights, managing dashboards and KPIs.

Join a dynamic startup on a diverse team to make a huge impact with meaningful work from Day 1. Shape operational strategy in a remote environment with flexible schedule and no micromanagement. Focus on life-giving work that fosters personal development and family priorities.

Requirements

Bachelor’s degree in business, engineering, or related field (or equivalent work experience)
2+ years of experience in a related field, including banking, consulting, technology, analytics, operations, and/or strategy
Self-starter that thrives in a fast-paced, often ambiguous environment
Scrappy mentality and willingness to get into the weeds no matter the task
Exceptional written and verbal communication skills and ability to build rapport with customers, drivers, and internal stakeholders
Analytical mindset that relies on testing and iterating solutions to make data-driven decisions
Comfort with in-person meetings and conveying the value of a product to various audiences
Willing to travel around their market 50% of the time

Responsibilities

Own the growth and expansion of a key market, launching initial customers and onboarding drivers
Prospect, outreach, visit, and get customers to complete their first delivery with Curri
Test and validate different GTM approaches including outreach methods, marketing campaigns, and promotions
Become a trusted logistics expert for customers by deeply understanding the last mile logistics space and Curri’s product
Research the competitive landscape and distribution trends, identifying opportunities to position Curri’s offering
Develop and foster relationships with new and existing customers
Serve as go-to source of insights and data on the market, managing dashboards and reporting on key sales and operational KPIs
Collaborate with Operations to scale the market, including acquiring supply, driver training, and incentive programs

Benefits

Work for a dynamic and successful start-up on a diverse team where you can make a huge impact
Significant and meaningful responsibilities from Day 1, with ability to shape operational strategy
Remote environment with a flexible schedule and no micromanagement
Emphasis on life-giving work that cares about family and personal development
Health, dental, vision, 401K, and equity compensation grant