Account Executive (SMB)

1w1 week ago

Franki

Los Angeles, US · Full-time · $65,000 – $70,000

About this role

Franki is an AI-powered startup transforming how people discover and choose where to eat, drink, and explore. Our platform is built on video recommendations from a passionate community of creators and dining enthusiasts. We’re seeking an Account Executive (SMB) to commercialize hospitality businesses on our platform through inside sales.

You will prospect for new clients in the local independent hospitality sector and qualify leads by assessing needs and product fit. Drive the full sales cycle from initial contact to closing deals using cold calling, email campaigns, and virtual meetings. Manage a book of business with disciplined pipeline tracking to maximize retention and revenue per customer.

Join a fast-moving, high-ownership team that values creativity and execution in a dynamic category. Collaborate closely with the Head of Sales and team members to align strategies and share best practices. Work remotely across the US, primarily in PST time zone, with travel for company kick-offs and mid-year meetings.

Become an expert in Franki’s products and provide feedback on market trends and customer needs to leadership and product teams. Candidates in Texas or California will receive first consideration. Thrive if you have strong ideas and make them happen in a fun, energetic brand.

Requirements

Bachelor’s degree or 3+ years of outbound sales experience
1+ year of outbound sales experience, ideally in the hospitality sector
Proficiency in G-suite products and email communication
Experience with Salesforce, HubSpot, or similar sales CRM systems
Proven track record of exceeding quota
Experience working at a food-focused consumer technology company

Responsibilities

Prospect for new clients within the local independent business sector, with a specific focus on hospitality
Qualify potential clients by assessing their needs and fit with Franki's suite of products
Maximize customer retention to minimize churn and increase revenue per customer
Manage and nurture a book of business with disciplined pipeline management
Drive the full sales cycle from initial contact to closing deals, primarily through inside sales techniques
Become an expert in Franki's suite of products and services for the hospitality sector
Gather and provide feedback to leadership and product teams on market trends and customer needs
Collaborate with the Head of Sales and team to align on strategies and meet sales targets

Benefits

Remote work across the US, primarily PST time zone; travel several times a year for company kick-offs and mid-year meetings
15 days PTO per year, plus additional PTO between Christmas and year-end (Dec 25-31), and 11 public holidays
100% coverage of medical, dental, and vision insurance costs for employees
401(k)