Inside Sales Representative

1w1 week ago

ASSA ABLOY

San Francisco, US · Full-time · $65,000 – $95,000

About this role

ASSA ABLOY, the world's leading provider of access solutions, seeks a full-time Inside Sales Representative for its subsidiary DoorBird at the San Francisco location. DoorBird develops, manufactures, and markets high-quality IP video door entry systems worldwide. Join to start as soon as possible in this dynamic smart home sector role.

Handle incoming customer calls and reach out to warm and cold leads daily. Provide product knowledge to address technical inquiries and follow up on requests for purchase advice and information. Use excellent oral communication and customer service best practices in all interactions.

Coordinate sales efforts with team members and other departments while collaborating to identify and grow territory opportunities. Excel in a team environment at DoorBird, a medium-sized company with around 120 employees based in Berlin, San Francisco, and Jacksonville. Contribute to overall revenue growth throughout the Americas, Australia, and New Zealand.

DoorBird operates as a market leader in Germany's smart home sector and is part of the global ASSA ABLOY Group with 61,000 employees across 70 countries. Benefit from stable hours, excellent work/life balance, and one remote workday per week. Drive sales success in a supportive, technology-focused atmosphere.

Requirements

BS/BA Degree or equivalent work experience
Minimum 1 year of sales or customer service experience preferably in the tech industry
Positive outlook, attitude and strong internal drive
A 'people-person' who shows genuine interest in helping others solve their problems
Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
Excels when working with a team
Clear and professional written and phone communication
Highly productive and proactive

Responsibilities

Answer incoming customer calls
Reach out to warm and cold customer leads
Provide product knowledge to satisfy technical inquiries
Apply excellent oral communication and customer service best practices when interacting with customers
Coordinate sales effort with team members and other departments
Follow up on customer requests for purchase advice and product information
Collaborate with the sales team to identify and grow opportunities within the territory
Contribute to increasing overall revenue throughout the Americas, Australia, and New Zealand