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Williams-Sonoma, Inc.

Tech Lead Product Manager

1w

Williams-Sonoma, Inc.

San Francisco, US · Full-time · $135,000 – $165,000

About this role

We are looking for a Lead Product Manager to join our growing Digital Merchandising Systems product team. You will be a senior member responsible for defining strategy, conceptualizing, designing and delivering merchandising systems that drive Williams-Sonoma Inc.'s omni-channel business. As Lead Product Manager, you will own the product roadmap and lead delivery of scalable merchandising solutions across all brands.

Web merchandising is at the heart of our business, responsible for designing and delivering tools to manage product assortment, enrichment, and presentation at scale. You will partner closely with Merchandising, Technology, UX, and Supply Chain teams. This drives platform evolution, standardization, and operational efficiency.

The role serves as primary liaison between Business, UX, and Technology teams while leading cross-functional initiatives. You will influence senior leadership on product direction, trade-offs, and investment priorities. Deep collaboration ensures high-quality solutions and business impact.

Mentor junior product managers and contribute to team development in an Agile environment. Drive adoption of new tools, processes, and capabilities while modernizing merchandising systems. Gain opportunities to lead complex initiatives in eCommerce retail.

Requirements

  • 8+ years of product management experience
  • Bachelor's degree in Computer Science, Engineering or equivalent work experience
  • Experience working within Agile/Scrum environments
  • Deep experience in merchandising systems (PIM, MDM, pricing, PO lifecycle)
  • Strong understanding of eCommerce platforms (WCM, eCom, EDAM)
  • Proven ability to lead large-scale platform initiatives from concept to delivery
  • Strong technical acumen and ability to manage trade-offs
  • This role requires being onsite in the San Francisco office Monday through Thursday

Responsibilities

  • Own and drive the Digital Merchandising Systems strategy and multi-year roadmap
  • Lead execution of large-scale, cross-functional initiatives across WSI brands
  • Partner with Engineering and Program Management to deliver high-quality solutions
  • Serve as primary liaison between Business, UX, and Technology teams
  • Influence senior leadership on product direction, trade-offs, and investment priorities
  • Drive standardization and scalability across merchandising platforms
  • Define and track KPIs to measure feature effectiveness and business impact
  • Develop business requirements, user stories, and functional specifications