Senior Product Designer - AI

1w1 week ago

Sprig

San Francisco, US · Full-time · $170,000 – $230,000

About this role

Sprig is building the AI-native successor to legacy survey tools like Qualtrics, Medallia, and SurveyMonkey. The mission is to make deep customer understanding effortless and always on, so product teams know instead of guess. Companies like Notion, Figma, Coinbase, and TripAdvisor use Sprig to stay closer to customers.

Hiring a Senior Product Designer to lead design for AI-powered product experiences, including AI Survey Creator, AI Dynamic Questions, and AI-Powered Analysis. These tools transform how product teams gather insights, adapt research in real time, and uncover meaning from user feedback. Work closely with AI, product, and engineering teams to shape intuitive workflows.

Connect directly with customers to test ideas, gather feedback, and refine user experiences. This hybrid role requires 4x a week in SF HQ office. Collaborate to define scope, ship quickly, and contribute to the design system.

Scaling quickly toward $100M ARR, launching new AI capabilities, and expanding impact across innovative companies. Energized by bold ideas, rapid growth, and redefining the category. Contributions truly matter in this people-first company.

Requirements

5 or more years of product design experience at SaaS or data-rich software companies
Portfolio that demonstrates end-to-end ownership, strong UX instincts, and ability to simplify complexity
Experience designing intelligent systems or AI/ML-powered tools is a strong plus
Comfortable leading your own customer research, testing, and iteration cycles
Skilled in Figma and modern prototyping tools
Collaborative, curious, and excited to explore emerging technology
Strong written and verbal communication skills
Driven to move quickly and take full ownership of your work

Responsibilities

Lead design for AI-focused features, including survey generation, adaptive follow-up questions, and open-text analysis
Translate complex systems into user-friendly, reliable, and fast experiences
Design interfaces that guide users through new workflows and interactions with confidence
Collaborate closely with product and engineering to define scope and ship quickly
Run customer interviews and usability tests to validate concepts and improve UX
Contribute to Sprig’s design system with patterns that support AI use cases
Push design quality across AI surfaces and influence future roadmap direction