Strategy and Business Operations

1w1 week ago

Papa

San Francisco, US · Full-time · $120,000 – $150,000

About this role

Papa is a new kind of care built on human connection, pairing older adults with trained companions for social support and better health. Papa Community is a 0-to-1 venture based in San Francisco building virtual care for seniors. As the first hire in Strategy and Business Operations, you'll work closely with the GM as an operator, strategic thinker, and problem solver.

You'll take ambiguous problems, turn them into clear recommendations, and implement changes in an agile way with a focus on learning velocity. Drive a wide portfolio of high-priority work to deliver meaningful business impact. Papa's core business has demonstrated tremendous impact through member testimonials highlighting reduced loneliness and practical help.

Join the early team at Papa Community with the autonomy and velocity of a startup. Benefit from Papa's growth-stage advantages including deep expertise serving older adults, established health plan relationships, and reliable capital. Headquartered in Miami but expanding innovative care nationwide, backed by top investors like Canaan and Tiger Global.

Make a significant tangible impact improving patient outcomes and driving scalability. Operate in a fast-paced environment focused on results for seniors. Learn more at Papa.com and apply via Mission Hires platform invite.

Requirements

Ability to take ambiguous problems and turn them into clear recommendations
Experience implementing changes with a focus on learning velocity and agility
Strong skills in digging into data for business intelligence and complex analysis
Proficiency in market and competitive trend analysis using external research and expert interviews
Expertise in stakeholder management and end-to-end project ownership
Capacity to evaluate platforms and tools through structured scorecards and demos
Strategic thinking applied to high-priority initiatives in healthcare operations

Responsibilities

Own special projects end-to-end: scoping, execution, stakeholder management, and reporting
Drive business intelligence by digging into data and conducting complex analysis around market and competitive trends
Read extensive external research, analyze internal and external data, and conduct interviews with subject matter experts
Lead end-to-end evaluations of platforms and tools, building structured scorecards, running demos, synthesizing tradeoffs, and delivering clear recommendations
Turn ambiguous problems into clear recommendations and implement changes in an agile way
Drive a wide portfolio of high-priority work to deliver meaningful business impact

Benefits

Autonomy and velocity of an early-stage startup
Advantages of growth-stage company including deep expertise serving older adults
Established health plan relationships and reliable capital
Significant tangible impact improving patient outcomes and driving scalability
Backed by investors like Canaan, Tiger Global Management, and SoftBank Vision Fund 2